Undercover recovery stories & testimonials
On this page, you will find a selection of Undercover recovery stories and customer testimonials. This page will be updated regularly with new recovery stories as they come in. Please note that there is a delay between the actual recovery and the publication of the story as we need to allow the police some time to finish their investigations. The date indicated above every story is the date of publication.
14 October 2011
Swedish MacBook recovered in Henderson, Nevada
One of our clients from Sweden just wrote a blog post describing his experiences with Undercover. Thanks to Undercover, the Henderson (NV) police was able to recover the stolen MacBook and - probably equally important - roughly 1500 photos taken during a three week road-trip through California and Nevada.
28 June 2011
New Undercover Recovery Record: 3h7min
Good grades for Undercover, and a new time record for the recovery of a stolen laptop at this college in Arizona.
26 April 2011
Safe in School
Read about how this school uses Undercover to teach thieves a lesson.
24 February 2011
Recovery caught by Undercover
Erick Lounsbury was relieved to see how after a few days, Undercover captured a picture of the police officer recovering his stolen Mac.
23 February 2011
Recovery in Denmark
"I've got my iMac again and the thief is now in jail here in Denmark! It was stolen on Sunday night and today it was seen again. I went to my local police and they could in one hour arrest a man for the burglary. The police here in Denmark had never seen this app and they have never seen a picture of the thief and a geo tag like this! THANKS!!!"
- Best regards, Lars
13 January 2011
Recovery in Budapest
"I just wanted to thank you for helping me recover my Mac Book Pro, stolen from my apartment during a burglary 3 days ago. Budapest police were astonished to find out that such a program existed. It lead them all the way to the computer, and, more importantly, to an entire crime organization they are currently trying to undo and that might have international implications. Undercover gave the police an accurate, fine tool and allowed them to act quickly in a country with a low rate of crime resolution and extended criminal networks. The detectives here were quite enthusiastic about Undercover as it triggered results they could not have hoped for otherwise.
Thank you again - as all my work was present on this computer and without your program, everything would have been lost."
- L. Nemes
15 December 2010
Recovery in Detroit
Jim's MacBook Pro was stolen on a business trip at the Hertz office at Detroit Metro Airport. Luckily, the Detroit police were very quick to recover the Mac.
15 December 2010
Plan B recovers Mac in Dublin, Ireland
Read about what happened to Emily’s laptop and how it was recovered with the help of Undercover and Plan B.
21 October 2010
Recovery in Jamesburg, New Jersey
"The undercover software should be mandatory in each and every computer sold! This software has proved by far to be the best thing we have ever purchased, and it was well worth every dollar, what a bargain! The police that worked on recovering the Mac were astonished at how we were able to view and track the criminal activity. We are so impressed with a job well done by the creation of this highly sophisticated software, and are very grateful for the purchase. Keep up the good work, we have already upgraded to the newest version and will never be without this protection in the future. You have exceeded our expectations of security protection!"
- L. O'Laughlin
21 October 2010
MacBook Pro recovered in Denmark
A client - who prefers to remain anonymous - tells us how Undercover helped him recover a stolen MacBook Pro in less than a week. Read more by clicking the link above.
21 October 2010
Revealing goldmine in Auckland, New Zealand
"Just wanted to thank the Orbicule team for their fantastic software. One week ago, my MacBook Pro was stolen from my vehicle. Thanks to Undercover, the evidence from the webcam and the screenshots were taken to the police, and yesterday (Thursday 30th September, 2010) they searched an apartment (directly across the road from the police station!) to find my laptop as well as a substantial amount of cash and drugs, which has led the police to a "goldmine" of evidence against the thieves. I previously recommended your software to friends with Macs, but now have a solid story to back it up. Keep up the great work!"
- S. Lelo
11 October 2010
Catching creepy thief in Deerfield Beach, Florida
"Thanks to you guys I just got my laptop back and the thief is in prison. He has been linked to other robberies in the area and the police are extremely happy with all the help we were able to provide. Without your software on my laptop, they would never have been able to nail this guy. Besides the obvious excitement about the return of my property, it was the most fun I've had in ages... tracking this guy down and getting my revenge.
The thief lived in the apartments behind us, and we found out that he had been watching/stalking us for a long time. That is how he was able to break in undetected. I honestly feel that you have made myself and my family a lot safer, and to know that this guy is in prison makes us feel a lot better. Who know's what else he would have done to myself, my wife or my kids. Thanks again... This is the best $50 I ever spent."
- C. Holloway
11 October 2010
Undercover recovers iPad in Aiken, South Carolina
"You made it possible for my baby (my iPad) to be recovered, thank you. The Push Notifications worked, and I tracked down the people of who I thought that they had stolen my iPad, but they claimed to have simply found it (if that's true, they probably should've turned it into the police). Anyways, I have my baby back in good hands! Thanks Undercover!"
- A. Lee
11 October 2010
Two Macs recovered, three thieves arrested in France
Rafaele's house was robbed while visiting her husband in the hospital. Thanks to Undercover, the french police arrested three thieves and recovered two stolen Macs.
11 October 2010
Recovery in Arad, Israel
Read how Undercover helped to recover a stolen MacBook in the middle of the desert.
11 October 2010
Speedy recovery in Helsingborg, Sweden
"My backpack with my MacBook Pro in it was stolen on the bus, when I looked away for a minute. Fortunately, I had installed Undercover when I bought the Mac. I mailed the Undercover staff and they got back to me right away. We started a trace. The next day, a Friday, I got the first pictures of the thief. On Sunday we had figured out who he was. I called the police and gave them all the info: I had screenshots of the thief logged in on Facebook, iSight pictures and IP addresses. The police was stunned, they had never had this much evidence. On Monday the police caught the thief at his home with my Mac. I was so happy. A couple of days later, when all police work was done, I got it back. Undercover rocks! Without it, I would have never seen my Mac again. Many thanks to Peter Schols an the staff at Orbicule!!"
- M. Hoff
22 February 2010
MacBook recovery in mid-air
Shanna Warmald's Mac gets stolen on a flight from the U.K. to Canada. Thefts on international flights are always difficult, as it is often unclear which police station is responsible for handling the case. Thanks to Undercover and the help of the Manchester police, she could recover the MacBook.
22 February 2010
MacBook Pro recovery Salt Lake City, UT, US
This story illustrates how Undercover helped Kenneth Koldewyn and the police to arrange a meeting with the unsuspecting thief after he put the stolen MacBook Pro on Craigslist.
22 February 2010
Recovery in Berkeley, CA, US
Dave Diamond tells us how the Berkeley police could recover his stolen Mac thanks to Undercover and a little help from iPhoto.
27 January 2010
MacBook recovery in Mechelen, Belgium
"As my family and friends tend to consult me in Mac-related matters, I installed Undercover on all 17 of their Macs. Rightly so, it now seems.
In december 2009, my nephew's laptop was stolen. It took a month before the stolen MacBook came online, but from that moment on, everything began to develop rapidly.
On a daily basis we received reports with mugshots of the perpetrator, screenshots of his activities and exact Google Maps of his whereabouts. The little scoundrel was first spotted on Friday 15 January. Thanks to screenshots showing the thief logging in to MSN and Facebook, the police could identify him. On Monday 18/01 the thief was arrested and on Tuesday 19/01 my nephew had his laptop back. A good example of the cooperation between Orbicule's pioneering software and a chief inspector of the Mechelen police force."
- K.L., Mortsel, Belgium
19 August 2009
iMac recovery in Bakersfield, California, US
Within 5 days, Undercover recovers an iMac stolen from Brian Guiniling, the IT/Project Manager for Cruz Thru Car Wash in Bakersfield, CA.
12 May 2009
Undercover recovers new MacBook in Norway
Read the english version of the story that made the front page of Norway's largest newspaper.
27 January 2009
Cornelius Dix, Linz, Austria
"My stolen Apple computer could be traced across 2 countries and finally recovered by the police thanks to Orbicule's Undercover software. The computer could be traced when the screenshots revealed the computer's whereabouts. All our laptop computers have Undercover installed and now we know we have invested in working technology. Thanks to Orbicule for their great support which is worth way more then the 50 bucks for the software."
27 January 2009
Donald Potter, Hall-Dale School District, Maine, US
"I just wanted to thank the folks at Orbicule. We just had our first success using Undercover at Hall-Dale School District. Thanks to the Undercover software and the assistance of the local police, we were able to identify the thief of a Macbook belonging to the district."
28 October 2008
Marco Uccello, Rome, Italy
"I managed to find my MacBook Pro thanks to your fantastic Undercover 2.5!! Your software has been very useful for my investigation. From the picture you sent me in the last mail, I managed to recognize the place where the picture has been taken: the shop where I bought it!!"
11 September 2007
Undercover recovers 4 brand new MacBooks
Four MacBooks were stolen from Krakbergsskolan, a K9 school in Sweden. See how Undercover recovers them, all four at once...
6 November 2006
MacBook Pro recovery in North Carolina, US
See how we recover an Undercover-enabled MacBook Pro, stolen at the victim's golf club, just a few miles from where he lives.
